Privacy policy

At Zika Home Creations, we value your trust as much as we value our craftsmanship. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our shop.

1. Information We Collect

When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including:

Identity Data: Name and billing address.
Contact Data: Email address and phone number. We specifically collect your phone number to facilitate BOX NOW SMS notifications so you can easily track and collect your parcel.
Payment Data: Handled securely by our payment processors (we do not store your credit card details).
Order History: To keep track of the cozy pieces we’ve sent your way.

2. How We Use Your Information

We use the information we collect to:

Fulfill your orders (including arranging for shipping via BOX NOW).
Communicate with you regarding your order or custom requests.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products (only if you’ve opted in!).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services. For example:

Shopify: We use Shopify to power our online store.
BOX NOW: We share your contact details and phone number with BOX NOW to ensure your delivery arrives safely at your chosen locker.
Compliance: We may also share your information to comply with applicable laws and regulations.

4. Cookies

We use "Basic Cookies" provided by Shopify to ensure our website functions correctly (like keeping items in your shopping cart). We do not use advanced tracking pixels for our Instagram advertising at this time.

5. Your Rights (GDPR)

As a resident of the European Union (Cyprus or Greece), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

6. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. All data is stored digitally and securely via Shopify.